Jessica L.
Dallas,Ga 30132
Email Jefe for contact info: Jefe@Project961.com
Qbjective: Seeking a position in a department that rewards positive results, hard work,loyalty, and dependability in a independent or team enviroment.
Experience: Dallas Family Couseling Center Dallas, Ga 02/07-11/07 Receptionist -Redesigned all business forms, inculding time sheets, appointment calendars, and intake forms to maximize effectiveness and clarity. -Directed 8 therapist, responsible for scheduling, resolving conflicts, sending and receiving faxes, taking payments and answering telephones. -Received phone calls, determined the nature of the calls and directed callers to the appropriate department. -Responsible for typing memos, reports and other correspondence. -Took detailed messages for person called upon, including name,time and nature of call. -Checked,Counted and delivered daily deposit. -Filed insurance claims electronically and on CMS 1500 paper.
The Kroger Company Marietta,Ga 09/05-02/07 Douglasville,Ga 03/08-Present Customer Service/Drug GM clerk/ Fuel Center Clerk -Resolved customer service issues by returning merchandise, check cashing, money orders and Money Gram/Western Union transactions. -Monitored accuracy on cashiers and registered while also training new employees on the sales process. -Participated in unloading trucks and stocking shelves when the store was short handed.
Qualifications: Customer Service skills 3+ years. Computer skills inculde Quickbooks Pro and Windows based programs such as word, Outlook, Email, Internet, Excel, Powerpoint and Access with a typing speed of 60 wpm. Fast and eager learner along with being a hard worker.
Education: Graduated from Paulding County High School in 2007.
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