Aaliyah F. / Management and Sales

Aaliyah F.
Winder, GA 30680
aaliyah.feener@gmail.com

Objective: To obtain a position utilizing office management, accounting, customer service, and sales experience.

EDUCATION
Bachelor’s Degree of Business Administration May 2003
University of Georgia
Athens, GA

Relevant Coursework: Principles of Accounting I & II, Financial Management, Corporate Finance Theory, Principles of Marketing, Marketing Research for Business Decisions, Consumer and Organizational Buyer Behavior, Management of Organizations and Individuals, Strategic Analysis for Business, Risk Management and Insurance, Principles of Real Estate, Legal and Regulatory Environment of Business, International Legal Transactions for Business

Qualified Software Experience
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and A/S 400 Accounting Software

PROFESSIONAL EXPERIENCE
Cintas
Atlanta, GA
July 2003-January 2009


Office Manager - First Aid and Fire Protection Divisions May 2006 - January 2009

Managed all daily operations of $1.8 million First Aid and Fire Protection business.
Performed internal company audits within local office and throughout the SE region.
Managed all aspects of Accounts Receivable including collections, cash applications, check refunds, credit memos and adjustments.
Managed all aspects of Accounts Payable including vendor setup and maintenance, invoice payments, and accruals.
Responsible for all capital expenditures such as: fleet vehicles, network hardware and software, and industrial machinery.
Management Information Systems liaison responsible for network hardware and software installation.
Processed payroll for subcontractors, service technicians, and office personnel.
Responsible for all pay applications and lien waivers for general contractors.

Office Administrator - First Aid Division August 2005 - May 2006

§ Supervised all daily operations of $600K First Aid business.
§ Supervised Accounts Receivable partners and assisted with problem accounts and A/R adjustments.
§ Service Support including account questions, changes, pricing, invoicing, and customer service.
§ Processed Capital Expenditure Authorizations (purchases exceeding $1000) to include acquisition of all fleet vehicles for First Aid and Fire Protection divisions.
§ Handled First Aid petty cash fund and managed fleet fuel cards.
§ Ordered, assembled, and invoiced all AED orders.
§ Handled all intra-company transactions.





Management Trainee July 2003 – July 2005

First Rotation: Acquisition Administrator
Assisted in major Pye Barker First Aid and Safety company acquisition.
Updated internal database with Pye Barker customer information.
Gained significant knowledge of AS 400 database software.

Second Rotation: Service Sales Representative
Serviced customers on monthly basis supplying first aid and safety supplies.
Communicated new acquisition company policies and procedures to customers.
Created healthy customer relationships to ensure accurate first aid and safety service.
Achievements:
§ Retained The Weather Channel account with minimum monthly sales volume of $1000.
§ Retained Kendall Healthcare account with minimum monthly sales volume of $500.
§ Implemented Automatic External Defibrillator programs at The Weather Channel and Kendall Healthcare as well as other customers without prior AED knowledge.
§ Increased route sales and profits by increasing prices on first aid supplies and implementing safety programs where absent or non-uniform.

Third Rotation: Occupational Safety Instructor
Coordinator for all CPR, First Aid, Bloodborne Pathogen, AED, and OSHA compliance courses.
Updated monthly Sales Tracker for OSI Department.
Cold-called current customers and followed up on Service Sales Representative leads to promote training courses.
Maintained customer training history reports to create repeat training sales.
Concurrent Rotation: New Account Coordinator
Entered and routed new customers into customer database.
Updated new account spreadsheet for New Account Installer commissions.
Processed company logo orders for new accounts as well as Service Sales Representatives.
Completed Comprehensive Loss Management Incorporated Reports and submitted to corporate office.

Fourth Rotation: Sales Representative
§ Earned new business by cold calling in individual sales territory.
§ Introduced current Cintas customers to the First Aid, Safety, and Fire divisions.
§ Educated customers about the value of personalized, van-delivered first aid and safety services.

Achievements:
§ Exceeded sales numbers for a 5-month period during sales rotation.
§ Candidate for President’s Club (highest honor available for Sales Representative).