Sheila W. -- CSR, Server

Sheila W.
Calhoun,GA 30701
shewheaton@yahoo.com

OBJECTIVE:
To go beyond customer expectations, empowering my drive to succeed, while utilizing my superior people skills and good work ethics to be a positive component in your dynamic organization.

EXPERIENCE:
Customer Support 2008-2009
PTS Tax Service, Calhoun, GA 2007-2008
Answer calls and help with tax questions
Call back affiliates
Log all calls

Cashier 2003-2003
Cowboys Food Mart, Calhoun, GA
Responsible for cash drawer
Assisted Customers
Kept store and cooler tidy

Server/Bartender 2001-2003
The Crowes Nest, Calhoun, GA
Trained on AS400
Maintained my own bank
Served and assisted customers
Lead server/Team leader

Cashier/Cook 1999-2000
Pizza King, Chatsworth, GA
Order Entry
Responsible for cash drawer
Answered the phone
Inventory on kitchen supplies
Made sandwiches, spaghetti, lasagna, and bread sticks

Cashier 1998-1999
Favorite Market, Nicklesville, GA
Responsible for cash drawer
Assisted customers
Helped with stock and shrinkage
Maintained store appearance

Appointment Consultant 1995-1996
Olan Mills, Calhoun, GA
Answered the phone
Called customers to schedule appointments
Contacted potential customers
Viewed the pictures once they came back

EDUCATION:
Coosa Valley Technical College
Rome, GA 2007

• Certified Customer Service Specialist
• GED 2007

SKILLS:
*Well Organized

*Detail Oriented

*Dependable

*Time management

*AS400, Excel, Microsoft Word, Windows vista

REFERENCES: Available upon request.